![]() ![]() The following files are available for download from the Microsoft Download Center:Īll supported x86-based versions of Windows 8.1Īll supported 圆4-based versions of Windows 8.1Īll supported 圆4-based versions of Windows Server 2012 R2 This update is available from Windows Update. How to obtain this update Method 1: Windows Update Even though this issue has only been observed in Windows 8.1, the update also applies to Windows Server 2012 R2 and Windows RT 8.1. To resolve this issue, we have released an update for Window 8.1. ![]() In this situation, when you push the power button two times, the system resumes to an unresponsive black screen together with only the Camera app icon visible in the lower-left. SymptomsĪssume that your settings allow the Camera app to start by swiping down on the lock screen in Windows 8.1, so that swiping up and down may cause the Camera app and the touch keyboard to appear at the same time. This article describes a black screen issue if the Camera app can be started by swiping down on the lock screen in Windows 8.1.
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